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November 13, 2019


Ontario is taking the next steps in its plan to better integrate the province’s health care system to help end hallway health care. To support this, we are aligning with four other regions in Central Ontario so that we can work more cohesively to stay on top of health care needs while also working to help patients get the care they need locally, anywhere in the region or across Ontario. 


You will continue to have access to the care you need and the health care providers you have built relationships with.


Home care continues as before and there are no changes to long-term care home placement.


Our patient services and contacts will remain unchanged until further notice.


For more information, please contact us at 1-888-721-2222. Our home and community care services can continue to be accessed by calling the number above.


For more information about how Ontario is improving the health care system, visit ontario.ca/connectedcare or contact Service Ontario Health INFOline at 1-866-532-3161 (TTY 1-800-387-5559).